Privacy Policy

Last updated: March 1, 2026

1. Data We Process

• Discord identifiers needed for bot features and matchmaking.
• Linked Clash player/clan tags and ranking metadata.
• Queue, match, verification, and support request records.
• Submitted screenshots for verification/support workflows.

2. Purpose of Processing

Data is used to operate matchmaking, validate matches, calculate rankings, and handle support/escalations.

3. Sharing

Data is not sold. Limited information may be sent to configured infrastructure services (for example webhook processing and hosting/CDN) strictly to run the platform.

4. Retention

Match and ranking records may be retained for integrity, anti-abuse enforcement, and historical season tracking.

5. Requests

For privacy questions or data requests, contact us by email at support@clasharena.net, use the in-bot support command (/support) for match-related cases, or join the support server: discord.gg/clasharena.